Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access Standards
What to expect from your local surgery • When you contact your surgery, you will be treated fairly regardless of the contact method you choose • If you choose to...
Access to medical records
The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with...
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know...
Chaperones
Please click here to read our Chaperone policy and procedures
Complaints and compliments
We try to provide a high standard of care and service to all our patients and are continually striving to improve our service, any helpful suggestions are much appreciated. However,...
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing a form available from reception. To...
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...
Patient feedback
We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, both good and...
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...
Practice boundary
Please see below our practice area maps for each practice. We serve the Upper Afan Valley area, that is, the villages of Blaengwynfi, Abergwynfi, Glyncorrwg, Cymer, Croeserw, Abercregan, Duffryn and...
Practice Privacy Notice
This Privacy Notice will explain how Afan Valley Practice uses your personal data. What Information do we collect about you? We will collect information about you and in relation...
Updating your details
It is important, that if you change your name and/or address, you should let the surgery know as soon as possible, so that they always have the most up-to-date information...
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...
Date published: 8th October, 2014
Date last updated: 15th November, 2014